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var(--dispo-indicator)}.portal-disposition :is(button,input,textarea,select):focus-visible{outline:2px solid var(--dispo-indicator);outline-offset:3px}.portal-disposition-overlay{padding:16px}.portal-disposition-floating{flex-direction:column;max-height:calc(100dvh - 32px);display:flex;overflow:hidden}.portal-disposition-header,.portal-disposition-footer{flex:none}.portal-disposition-floating .portal-disposition-body{overscroll-behavior:contain;scrollbar-gutter:stable;scrollbar-color:var(--dispo-muted) transparent;min-height:0;overflow-y:auto}.portal-disposition-choice{overflow-wrap:anywhere}@media (width<=480px){.portal-disposition-overlay{padding:8px}.portal-disposition-floating{max-height:calc(100dvh - 16px)}.portal-disposition-header,.portal-disposition-body,.portal-disposition-footer{padding-left:16px;padding-right:16px}.portal-disposition-options{grid-template-columns:1fr}}.crm-state-select{min-width:0;color:var(--state-ink);display:block}.crm-state-trigger{background:color-mix(in srgb,var(--state-ink) 3%,transparent);text-align:left;width:100%;min-width:0;min-height:42px;color:inherit;border:1px solid #0000;border-radius:9px;justify-content:space-between;align-items:center;gap:8px;padding:10px 12px;font-size:13px;line-height:20px;display:flex}.crm-state-trigger>span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.crm-state-trigger svg{color:var(--state-muted);flex-shrink:0}.crm-state-select.is-compact .crm-state-trigger{border-color:var(--state-line);background:0 0;min-height:32px;padding:5px 9px;font-size:12px}.crm-state-trigger:hover{border-color:var(--state-line)}.crm-state-trigger:focus-visible,.crm-state-trigger[aria-expanded=true]{outline:2px solid var(--state-accent);outline-offset:1px}.crm-state-trigger[aria-disabled=true]{opacity:.6;cursor:wait}.crm-state-menu{border:1px solid var(--state-line);background-color:var(--state-page,#fff);background-image:linear-gradient(var(--state-surface,#fff),var(--state-surface,#fff));color:var(--state-ink);border-radius:12px;margin:0;padding:0;position:fixed;inset:auto;overflow:hidden;box-shadow:0 12px 36px #0a111e29}.crm-state-menu:popover-open{flex-direction:column;display:flex}.crm-state-search{border-bottom:1px solid var(--state-line);color:var(--state-muted);flex-shrink:0;align-items:center;gap:8px;padding:10px 12px;display:flex}.crm-state-menu .crm-state-search input{color:var(--state-ink);font:inherit;width:100%;min-width:0;min-height:24px;padding:0;font-size:13px;line-height:20px;box-shadow:none!important;background:0 0!important;border:0!important;outline:none!important}.crm-state-search input::placeholder{color:var(--state-muted)}.crm-state-options{overscroll-behavior:contain;scrollbar-width:thin;scrollbar-color:var(--state-line) transparent;min-height:0;padding:5px;position:relative;overflow:auto}.crm-state-options button{text-align:left;width:100%;min-height:36px;color:inherit;background:0 0;border:0;border-radius:7px;align-items:center;gap:8px;padding:8px 10px;font-size:13px;line-height:20px;display:flex}.crm-state-options button.is-active{background:color-mix(in srgb,var(--state-ink) 6%,transparent)}.crm-state-options button[aria-selected=true]{background:color-mix(in srgb,var(--state-accent) 12%,transparent);font-weight:600}.crm-state-code{color:var(--state-muted);margin-left:auto;font-size:11px}.crm-state-options button svg{color:var(--state-ink);flex-shrink:0}.crm-state-empty,.crm-state-error{color:var(--state-muted);padding:14px;font-size:12px;line-height:18px}.crm-state-error{border-top:1px solid var(--state-line);color:var(--status-danger,#dc2626);flex-shrink:0}.portal-crm-drawer{border-width:0 0 0 1px;width:min(700px,100vw);max-width:100vw;height:100dvh;max-height:100dvh;margin:0;padding:0;position:fixed;inset:0 0 0 auto;box-shadow:-16px 0 56px #0a111e1f}.portal-crm-drawer[open]{flex-direction:column;display:flex}.portal-crm-drawer::backdrop{background:#0a111e33}.crm-profile{--crm-muted:var(--fg-secondary,#667085);--crm-line:var(--hairline,#e5e7eb);--crm-field-bg:color-mix(in srgb, var(--crm-ink,#111827) 3%, transparent);background-color:var(--crm-panel,#fff);background-image:linear-gradient(var(--crm-surface,#fff), var(--crm-surface,#fff))}.crm-profile-header{flex-shrink:0;align-items:center;gap:16px;padding:28px 32px;display:flex}.crm-avatar{background:var(--accent-bg);width:52px;height:52px;color:var(--crm-ink);border-radius:50%;flex-shrink:0;place-items:center;font-size:18px;font-weight:600;display:grid}.crm-profile-heading{flex:1;min-width:0}.crm-profile-heading h2{letter-spacing:-.025em;overflow-wrap:anywhere;font-size:24px;font-weight:600;line-height:1.25}.crm-profile-heading p{color:var(--crm-muted);margin-top:6px;font-size:13px}.crm-close{width:34px;height:34px;color:var(--crm-muted);background:var(--crm-field-bg);border:0;border-radius:50%;flex-shrink:0;place-items:center;display:grid}.crm-profile-form{flex-direction:column;flex:1;min-height:0;display:flex}.crm-profile-scroll{overscroll-behavior:contain;scrollbar-color:var(--crm-line) transparent;scrollbar-width:thin;flex:1;min-height:0;padding:0 32px 24px;overflow-y:auto}.crm-profile-scroll::-webkit-scrollbar{width:6px}.crm-profile-scroll::-webkit-scrollbar-thumb{background:var(--crm-line);border-radius:6px}.crm-profile-section{border-bottom:1px solid var(--crm-line);padding:26px 0}.crm-profile-section:last-child{border-bottom:0;padding-bottom:8px}.crm-origin{border-top:1px solid var(--crm-line);padding:18px 0 23px}.crm-origin-facts{grid-template-columns:1fr .85fr 1.7fr;gap:18px;display:grid}.crm-origin-facts dt{color:var(--crm-muted);margin-bottom:7px;font-size:11px;font-weight:500}.crm-origin-facts dd{overflow-wrap:anywhere;font-size:13px;font-weight:500;line-height:1.55}.crm-section-heading{justify-content:space-between;align-items:center;gap:12px;margin-bottom:20px;display:flex}.crm-section-heading h3,.crm-profile-section>h3{letter-spacing:-.01em;font-size:15px;font-weight:600}.crm-field-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:18px 16px;display:grid}.crm-field-wide{grid-column:1/-1}.crm-field{flex-direction:column;gap:8px;min-width:0;display:flex}.crm-field>span{color:var(--crm-muted);font-size:12px;font-weight:500}.crm-field small{color:var(--crm-muted);font-size:11px}.crm-field input,.crm-field select,.crm-field textarea{background:var(--crm-field-bg);width:100%;min-width:0;max-width:100%;min-height:42px;color:inherit;border:1px solid #0000;border-radius:9px;padding:10px 12px;font-size:13px;line-height:20px;transition:background-color .12s ease-out,border-color .12s ease-out}.crm-field :is(input,select,textarea):hover{border-color:var(--crm-line)}.crm-field :is(input,select,textarea):focus-visible{outline:2px solid var(--accent);outline-offset:1px;background:var(--crm-panel)}.crm-profile button:focus-visible{outline:2px solid var(--accent);outline-offset:3px}.crm-field textarea{resize:vertical;min-height:102px}.crm-field input::-moz-placeholder{color:var(--crm-muted)}.crm-field textarea::-moz-placeholder{color:var(--crm-muted)}.crm-field input::placeholder,.crm-field textarea::placeholder,.crm-field input[readonly]{color:var(--crm-muted)}.crm-profile-scroll select option{color:var(--crm-ink);background:var(--crm-panel)}.crm-location-pair{grid-template-columns:minmax(0,1.1fr) minmax(0,1fr);gap:12px;display:grid}.crm-demographics{grid-template-columns:minmax(0,.6fr) minmax(0,1.5fr)}.crm-tags{background:var(--crm-field-bg);border:1px solid #0000;border-radius:9px;flex-wrap:wrap;align-items:center;gap:6px;min-height:42px;padding:6px;display:flex}.crm-tags:focus-within{outline:2px solid var(--accent);outline-offset:1px}.crm-tags>span{background:var(--crm-panel);border:1px solid var(--crm-line);border-radius:5px;align-items:center;gap:6px;padding:4px 8px;font-size:12px;display:inline-flex}.crm-tags button{color:var(--crm-muted);font-size:16px;line-height:16px}.crm-tags input{background:0 0;border:0;flex:1;width:auto;min-width:100px;min-height:28px;padding:2px 6px}.crm-tags input:focus-visible{background:0 0;outline:0}.crm-contact-preference{color:var(--crm-muted);align-items:center;gap:10px;margin-top:22px;font-size:12px;display:flex}.crm-contact-preference input{width:16px;height:16px;accent-color:var(--accent);flex-shrink:0}.crm-contact-preference.is-blocked{color:var(--status-danger,#dc2626)}.crm-profile-footer{border-top:1px solid var(--crm-line);flex-shrink:0;justify-content:space-between;align-items:center;gap:16px;padding:18px 32px;display:flex}.crm-profile-footer>span{color:var(--crm-muted);font-size:12px}.crm-profile-footer button{min-width:130px;color:var(--accent-text);border-radius:9px;padding:11px 20px;font-size:13px;font-weight:600}.crm-profile button:disabled{cursor:not-allowed}.crm-profile-footer button:disabled{background:var(--crm-field-bg);color:var(--crm-muted)}.crm-profile-error{border:1px solid var(--status-danger-border,#fecaca);background:var(--status-danger-bg,#fef2f2);color:var(--status-danger,#dc2626);border-radius:8px;margin:18px 0;padding:12px;font-size:13px}.crm-profile-error button{margin-left:8px;text-decoration:underline}.crm-disposition-notes{white-space:pre-wrap;margin-top:10px;font-size:13px}@media (width<=520px){.crm-profile-header{gap:12px;padding:22px 20px}.crm-avatar{width:44px;height:44px;font-size:16px}.crm-profile-heading h2{font-size:21px}.crm-profile-heading p{font-size:12px}.crm-profile-scroll{padding:0 20px 20px}.crm-profile-footer{padding:16px 20px}.crm-field-grid{gap:16px 12px}.crm-location-pair{grid-column:1/-1;grid-template-columns:1fr 1fr}.crm-field:has(input[autocomplete=address-level2]){grid-column:1/-1}.crm-origin-facts{grid-template-columns:1fr 1fr;gap:16px}.crm-origin-campaign{grid-column:1/-1}}@media (prefers-reduced-motion:reduce){.crm-field :is(input,select,textarea){transition:none}}.crm-unsaved-dialog{border:1px solid var(--crm-line);background-color:var(--crm-panel,#fff);background-image:linear-gradient(var(--crm-surface,#fff),var(--crm-surface,#fff));width:min(460px,100vw - 32px);max-height:calc(100dvh - 32px);color:var(--crm-ink,#111827);border-radius:16px;margin:auto;padding:28px;position:fixed;inset:0;overflow:auto;box-shadow:0 24px 70px #0a111e33}.crm-unsaved-dialog::backdrop{background:#0a111e52}.crm-unsaved-dialog h2{letter-spacing:-.02em;font-size:20px;font-weight:600;line-height:1.3}.crm-unsaved-dialog>p{color:var(--crm-muted);margin-top:12px;font-size:14px;line-height:1.6}.crm-unsaved-actions{justify-content:flex-end;align-items:center;gap:8px;margin-top:26px;display:flex}.crm-unsaved-actions button{white-space:nowrap;border-radius:8px;padding:10px 12px;font-size:12px;font-weight:600}.crm-unsaved-keep{color:var(--crm-muted);margin-right:auto}.crm-unsaved-discard{border:1px solid var(--crm-line)}.crm-unsaved-save{background:var(--accent);color:var(--accent-text)}.crm-unsaved-actions button:hover{filter:brightness(.97)}.crm-unsaved-actions button:disabled{opacity:.55;cursor:wait}.crm-unsaved-dialog>.crm-unsaved-error{color:var(--status-danger,#dc2626);font-size:13px}@media (width<=420px){.crm-unsaved-dialog{padding:24px 20px}.crm-unsaved-actions{flex-wrap:wrap}.crm-unsaved-keep{order:3;width:100%;margin:4px 0 0}.crm-unsaved-discard,.crm-unsaved-save{flex:1}}.support-call-ui{--sc-bg:var(--support-bg,var(--portal-control-surface,#fff));--sc-inset:var(--support-inset,var(--portal-control-base,#f8fafc));--sc-border:var(--support-border,var(--portal-control-border,#d8dee5));--sc-ink:var(--support-ink,var(--portal-control-text,#17212c));--sc-sub:var(--support-sub,var(--portal-control-muted,#526171));--sc-accent:var(--support-accent,var(--portal-control-accent,#2563eb));color:var(--sc-ink);min-width:0;font-size:13px;line-height:1.5}.support-call-ui *{box-sizing:border-box}.support-call-ui :is(button,input,textarea,select){font:inherit;color:inherit;border:1px solid var(--sc-border);background:var(--sc-bg);border-radius:6px}.support-call-ui button{cursor:pointer;min-height:38px;padding:8px 12px}.support-call-ui button:disabled{opacity:.5;cursor:not-allowed}.support-call-ui button:hover:not(:disabled){border-color:var(--sc-accent)}.support-call-ui :is(button,input,textarea,select,summary,audio):focus-visible{outline:2px solid var(--sc-accent);outline-offset:3px}.support-call-ui :is(input,textarea,select){width:100%;caret-color:var(--sc-accent);margin-top:6px;padding:10px}.support-call-ui ::placeholder{color:var(--sc-sub)}.support-call-ui ::selection{background:var(--sc-accent);color:var(--support-on-accent,var(--portal-control-accent-text,#fff))}.support-call-ui label{font-weight:500;display:block}.support-call-ui small,.sc-muted{color:var(--sc-sub)}.support-call-ui small{margin-top:3px;font-size:12px;display:block}.support-call-ui h3,.support-call-ui h4{margin:0;font-size:14px;font-weight:600}.support-call-ui p{overflow-wrap:anywhere;margin:6px 0 0}.support-call-picker{margin-top:16px}.support-call-ui .sc-select{text-align:left;justify-content:space-between;align-items:center;gap:12px;width:100%;min-height:44px;margin-top:6px;padding:10px 12px;display:flex}.sc-select>span{overflow-wrap:anywhere;min-width:0}.sc-select svg{flex-shrink:0}.sc-picker-panel{border:1px solid var(--sc-border);background:var(--sc-bg);border-radius:8px;margin-top:6px;padding:10px}.sc-results{scrollbar-width:thin;scrollbar-color:var(--sc-border) transparent;max-height:220px;margin-top:8px;overflow:auto}.sc-results>p{color:var(--sc-sub);padding:12px}.support-call-ui .sc-call-option{text-align:left;border:0;border-bottom:1px solid var(--sc-border);border-radius:0;justify-content:space-between;gap:16px;width:100%;padding:12px 6px;display:flex}.sc-call-option>span:first-child{overflow-wrap:anywhere;min-width:0}.sc-option-amount{text-align:right;white-space:nowrap;font-variant-numeric:tabular-nums}.sc-picker-pages,.sc-attached{color:var(--sc-sub);justify-content:space-between;align-items:center;gap:12px;margin-top:8px;font-size:12px;display:flex}.sc-attached button{text-underline-offset:3px;border:0;flex-shrink:0;padding:3px 0;text-decoration:underline}.sc-attachment{border:1px solid var(--sc-border);background:var(--sc-bg);border-radius:8px;margin-bottom:22px;padding:16px}.sc-call-heading{justify-content:space-between;align-items:flex-start;gap:16px;display:flex}.sc-call-heading p{color:var(--sc-sub);font-size:12px}.sc-duration{color:var(--sc-sub);white-space:nowrap;font-size:12px}.sc-call-facts{color:var(--sc-sub);font-variant-numeric:tabular-nums;flex-wrap:wrap;gap:8px 20px;margin:14px 0;font-size:12px;display:flex}.sc-call-facts strong{color:var(--sc-ink);margin-left:4px;font-weight:600}.sc-recording{border-top:1px solid var(--sc-border);padding-top:12px}.sc-recording>span{font-size:12px;font-weight:500}.sc-recording audio{width:100%;height:36px;margin-top:8px;display:block}.sc-recording p{color:var(--sc-sub);font-size:12px}.sc-credit-action{border-top:1px solid var(--sc-border);color:var(--sc-sub);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:12px;margin-top:14px;padding-top:14px;font-size:12px;display:flex}.sc-credit-action button{color:var(--sc-ink)}.sc-credit-form{border-top:1px solid var(--sc-border);margin-top:14px;padding-top:16px}.sc-credit-form label+label{margin-top:12px}.sc-form-actions{justify-content:flex-end;gap:8px;margin-top:16px;display:flex}.support-call-ui .sc-primary{background:var(--sc-accent);color:var(--support-on-accent,var(--portal-control-accent-text,#fff));border-color:#0000;font-weight:600}.sc-error{color:var(--support-danger,#b42318);overflow-wrap:anywhere;font-size:12px}.sc-credit-history{border-top:1px solid var(--sc-border);margin-top:14px;padding-top:12px;font-size:12px}.sc-credit-history summary{cursor:pointer}.sc-credit-history>div{grid-template-columns:auto 1fr;gap:4px 12px;margin-top:12px;display:grid}.sc-credit-history small{grid-column:2}.sc-credit-history span{overflow-wrap:anywhere}@media (width<=600px){.support-call-ui button{min-height:44px}.sc-attachment{padding:12px}.sc-call-heading{gap:8px}.sc-form-actions .sc-primary{white-space:normal}.sc-credit-action{align-items:stretch}.sc-credit-action button{width:100%}.sc-results{max-height:180px}}.agent-profile-menu{flex-shrink:0;position:relative}.agent-profile-menu-trigger{cursor:pointer;background:0 0;border:0;border-radius:6px;justify-content:center;align-items:center;width:32px;height:32px;display:flex}.agent-profile-menu-trigger:hover{background:color-mix(in srgb,currentColor 10%,transparent)}.agent-profile-menu-trigger:disabled{opacity:.5;cursor:default}.agent-profile-menu-trigger:focus-visible{outline-offset:2px;outline:2px solid}.agent-profile-menu-popup{border:1px solid var(--portal-control-border,#e2e8e4);background:var(--portal-control-surface,#fff);width:160px;box-shadow:0 8px 26px var(--portal-control-shadow,#071b1726);z-index:50;border-radius:10px;padding:6px;position:absolute;bottom:calc(100% + 12px);right:0}.agent-profile-menu-popup button{text-align:left;width:100%;color:var(--portal-control-text,#20382b);cursor:pointer;background:0 0;border:0;border-radius:6px;padding:10px 12px;font-size:13px;font-weight:500;display:block}.agent-profile-menu-popup button:hover,.agent-profile-menu-popup button:focus-visible{background:var(--portal-control-accent-soft,#edf5f0);outline:none}aside.w-16 .agent-profile-menu-popup{left:0;right:auto}.lb-preview-tools{z-index:100;background:var(--portal-control-hover,#123f34);color:var(--portal-control-accent-text,#fff);flex-wrap:wrap;justify-content:space-between;align-items:center;gap:16px;padding:12px 24px;font:13px/1.5 Inter,Arial,sans-serif;display:flex;position:sticky;top:0}.lb-preview-tools strong{font-weight:600}.lb-preview-tools span{color:var(--portal-control-muted,#c8ded7);margin-left:16px}.lb-preview-tools label{align-items:center;gap:10px;display:flex}.lb-preview-tools select{color:var(--portal-control-muted,#183c33);background:var(--portal-control-surface,white);border:1px solid var(--portal-control-border,#d4e0db);font:inherit;border-radius:6px;padding:6px 10px}.lb-preview-tools p{width:100%;color:var(--portal-control-muted,#e1f5ed);margin:0}.agency-lb{--lb-green:var(--portal-control-accent,#08795d);background:var(--portal-control-surface,#fff);border:1px solid var(--portal-control-border,#e1e4e8);color:var(--portal-control-text,#13251e);border-radius:12px;font-family:Inter,Arial,sans-serif;overflow:hidden}.agency-lb button:focus-visible,.lb-preview-tools select:focus-visible{outline:2px solid var(--portal-control-accent,#08795d);outline-offset:3px}.lb-heading{justify-content:space-between;align-items:flex-start;gap:16px;padding:21px 24px;display:flex}.lb-heading h2{color:var(--portal-control-text,#111827);margin:0;font-size:15px;font-weight:600;line-height:22px}.lb-heading p{color:var(--portal-control-muted,#66736e);margin:5px 0 0;font-size:12px;line-height:18px}.lb-periods{border:1px solid var(--portal-control-border,#e2e7e4);border-radius:7px;gap:3px;padding:3px;display:flex}.lb-periods button{color:var(--portal-control-muted,#54665e);cursor:pointer;white-space:nowrap;background:0 0;border:0;border-radius:4px;padding:6px 10px;font:500 12px/18px Inter,Arial,sans-serif}.lb-periods button[aria-pressed=true]{background:var(--portal-control-accent-soft,#e9f5ef);color:var(--portal-control-accent-ink,#08684f)}.lb-periods button:hover{background:var(--portal-control-hover,#f0f5f2)}.lb-empty{text-align:center;flex-direction:column;justify-content:center;align-items:center;min-height:300px;padding:26px 24px 34px;display:flex}.lb-empty-icon{color:var(--portal-control-accent-ink,#08795d);background:var(--portal-control-accent-soft,#ecf7f1);border:1px solid var(--portal-control-border,#d6eadf);border-radius:12px;place-items:center;width:58px;height:58px;margin-bottom:17px;display:grid}.lb-empty h3{letter-spacing:-.025em;margin:0 0 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